Policies

Privacy

Ashwild Healing Arts & Wellness is committed to protecting your privacy. Any personal information collected through forms, bookings, emails or sessions is used only to provide services, maintain records, and communicate with you about your healing journey.

We store all data securely and never share it without consent. You can request to view, edit, or delete your data at any time. We are GDPR compliant.

Cancellation

We honour your time and ours.
If you need to cancel or reschedule a 1:1 session, class, or workshop:

• Cancellations with 24+ hours’ notice can be rescheduled or refunded

• Cancellations under 24 hours are non-refundable (unless there’s an emergency)

• Missed sessions without notice are non-refundable

If you’re running late, please message me — I’ll do my best to accommodate where possible.

Terms & Conditions

By booking a session or class with Ashwild, you agree to the following:

• All offerings are designed to support wellbeing but are not a substitute for medical care

• You are responsible for listening to your body and making modifications as needed

• Your information is kept confidential and used solely to provide the service

• You agree to respect other participants and the space

• Ashwild reserves the right to refuse or end a session where safety or mutual respect is compromised
  

Touch Statement

Some practices may include light physical guidance (with consent). Touch will only ever be used mindfully and respectfully to assist posture, grounding, or integration — and you are always welcome to say no at any time.

Fables & Charms Refund & Return Policy

Physical Products:
If your item arrives damaged or isn’t quite right, please get in touch within 14 days of receiving it. Items must be returned unused and in original condition to be eligible for a refund or exchange.

Digital Downloads:
Due to the nature of digital products, all sales are final. If you experience any issues accessing your files, please reach out and I’ll happily assist.

📧 Contact: fablesandcharms@gmail.com